Genetec Operations Centre

Genetec Operations Centre – Say goodbye to managing tasks with spreadsheets

Genetec Operations Center is a cloud-based service designed to provide centralised visibility, health monitoring, and operational insights across Genetec Security Center environments. Genetec Operations Centre consolidates operational data into a single unified dashboard enabling New Zealand organisations and security teams to proactively manage system performance, availability, and cybersecurity posture across single or multi-site deployments, all from a unified and secure web interface. 

Built to support modern, distributed security operations, Genetec Operations Center continuously monitors the status of key system components including servers, roles, services, and connected devices. This real-time visibility helps physical security and IT teams identify issues early, reduce downtime, and maintain operational continuity across mission critical environments such as transport hubs, education campuses, healthcare facilities, retail estates, logistics operations, and critical infrastructure. 

By consolidating operational data into a single dashboard, Genetec Operations Center simplifies day-to-day system oversight. Administrators gain immediate insight into system health indicators, alarms, performance trends, and service availability, supporting faster troubleshooting and more informed decision-making. Automated alerts notify teams of anomalies or failures, enabling proactive intervention before issues impact operations. 

Genetec Operations Center also strengthens cybersecurity and compliance efforts by providing visibility into system updates, certificate status, and potential vulnerabilities. In environments where resilience and security assurance are essential, this added layer of operational intelligence supports stronger governance and risk management without increasing administrative complexity. 

As a cloud-native service, Genetec Operations Center removes the need for additional on-premise infrastructure. Secure access via a web browser allows authorised users to monitor their Security Center systems from anywhere, supporting distributed teams and remote operational models. The platform is designed to scale easily as organisations grow, making it suitable for both single-site deployments and large enterprise environments. 

When deployed alongside Genetec Security Center, Operations Center enhances overall system reliability, supports long-term optimisation, and helps organisations maximise the value of their security investment.

To learn how Genetec Operations Center can support your security operations and improve system resilience, contact Nextro to discuss your requirements. 

Key Features of Nextro-supplied Genetec Operations Centre:

  • Centralised, real-time monitoring of Genetec Security Center system health.
  • Proactive alerts and insights to reduce downtime and improve resilience.
  • Consistent performance in low light and challenging environmental conditions.
  • Cloud-based access with no additional on-site infrastructure required.
  • Enhanced visibility into system performance and operational risks.
  • Support for cybersecurity oversight and compliance readiness.
  • Scalable monitoring for single-site and multi-site environments.
  • Improved operational efficiency through simplified system management.

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