Nextro and Genetec deliver operational efficiencies and security enhancements for Eden Park with Genetec Security Centre.
On a busy event day, Eden Park welcomes about 50,000 spectators. Find out how the team has expanded visibility to keep guests safer, all while developing stronger city partnerships to streamline operations and incident response.
“Nextro is proud to partner with Eden Park to design, implement and support its upgraded security platform. The Genetec solution is now being used to enhance operations and ensure stadium-wide safety and security for New Zealand’s biggest sporting and cultural events.”
Martyn Levy
Managing Director at Nextro
The company
Eden Park is widely considered New Zealand’s national stadium. Since its opening in 1903, the stadium has been the home of Auckland Cricket and Auckland Rugby. It has a seating capacity of nearly 50,000 and an unmatched atmosphere for live events. As New Zealand’s largest stadium, Eden Park has a proven track record of delivering successful events for over a century. This includes the 1987 and 2011 Rugby World Cup finals as well as the 2022 ICC Women’s Cricket World Cup and others.
The challenge
Over one million local and international fans pass through Eden Park’s doors each year. High-volume patronage means the stadium needed a security platform that could help the team proactively safeguard against threats. This became important following the release of the New Zealand Government’s Crowded Places Strategy in 2020 and Eden Park becoming the host of the FIFA Women’s World Cup 2023™.
The solution
Boosting stadium-wide visibility
Operators now have a clear picture of stadium events. With privacy-first visual tracking and quick search functionality, identifying and responding to security alerts can happen in seconds.
Gaining real-time insights
The AutoVu ANPR system helps operators automatically track vehicle license plates, comparing them against the live law enforcement database of stolen vehicles or vehicles of interest.
Achieving full redundancy
Dual directory servers and four Streamvault security infrastructure appliances operating in high-availability mode mean Eden Park has certainty of continuous operation for game day.
Enhancing city-wide collaboration
Using the Genetec Federation feature, Eden Park can grant system access to the New Zealand Police in case of emergencies. This enables authorities to rapidly respond to stadium incidents.
“Eden Park is committed to delivering world-class live experiences and attracting premium events for Auckland and New Zealand. With centralized security operations underpinned by Genetec, we’re able to continue setting the benchmark for stadium experiences in the wider APAC region.”
Nick Sautner
Chief Executive Officer at Eden Park
Results
With the Genetec platform at hand, Eden Park operators can now monitor crowds, address safety concerns, and coordinate incident responses from centralized spaces. Eden Park now has a unified view of security, backed by infrastructure appliances that have been tested to their limits and tailored to the stadium’s unique requirements. This added level of reliability eliminates guesswork and offers invaluable peace of mind.