Genetec Advances Enterprise Grade Investigation Capabilities in Security Center SaaS

Nextro is pleased to share the latest announcement from Genetec, introducing advanced enterprise investigation capabilities within Genetec Security Center SaaS. As a Genetec partner in New Zealand, Nextro sees these enhancements as a significant step forward for organisations seeking faster, more efficient and scalable security investigations in cloud and hybrid environments.

Genetec Inc., a global leader in enterprise physical security software, has developed these new capabilities to improve the speed and accuracy of digital investigations across complex, multi site environments. The enhancements are designed to reduce operational disruption and streamline case management across multi vendor deployments. For organisations operating large campuses, logistics networks, transport infrastructure, utilities and distributed retail environments, this represents meaningful progress in cloud delivered security operations.

Key updates for Nextro customers

  • Enterprise class investigation workflows that unify evidence, contextual data, decisions and investigative actions within a single structured process.
  • AI enabled natural language search allowing operators to use descriptive terms to locate relevant footage and data across large estates of cameras and connected devices.
  • Advanced timeline and trajectory analysis tools to track people, vehicles and objects across multiple sites without reviewing full video archives.
  • Integrated case management features that automatically organise footage, snapshots and supporting material into a chronological storyboard to simplify reporting and evidence sharing.
  • Introduced globally in February 2026, these enhancements build on Genetec’s intelligent search capabilities and are being rolled out progressively for Security Center SaaS customers. They are designed to cut investigation times from hours to minutes, a transformative improvement for security operations teams.

For Nextro customers, these capabilities translate into faster incident resolution and improved visibility across distributed environments. Security teams can move from reactive investigation to structured, intelligence led response.

Why this matters for New Zealand organisations

Many New Zealand organisations operate dMany New Zealand organisations operate across multiple regions and facilities, often with a mix of legacy infrastructure and newer cloud connected systems. Managing investigations across these environments can be complex and time consuming.

Through its partnership with Genetec, Nextro supports organisations in modernising their security architecture while maintaining operational continuity. The latest Security Center SaaS enhancements deliver:

  • Scalable cloud architecture suitable for geographically dispersed operations across New Zealand.
  • Open platform flexibility that supports mixed hardware environments without vendor lock in.
  • Faster incident resolution, strengthening governance, compliance reporting and operational resilience.
  • Reduced infrastructure complexity compared with traditional on premises systems.

As more organisations in sectors such as critical infrastructure, transport, education, and enterprise adopt hybrid and cloud first strategies, Nextro sees strong demand for platforms that combine enterprise performance with operational simplicity.

To learn how Genetec Security Center SaaS can enhance investigation efficiency within your organisation, contact the Nextro team.