Cyber Incident Response Retainer Services

Access specialist cyber incident response capability before, during, and after a breach, delivered in New Zealand by Nextro.

Sygnia incident response retainer services facilitated by Nextro help New Zealand organisations prepare before a cyber incident occurs, so response arrangements are already in place when every minute matters.

Cyber incidents can move quickly across enterprise networks, cloud environments and operational technology systems. Ransomware, credential compromise, data theft and advanced threat activity can disrupt operations, create executive pressure and increase recovery complexity.

Sygnia’s Incident Response Retainer provides pre-established terms, priority access and guaranteed response arrangements, helping organisations activate specialist support without negotiating critical details during a live incident.

Sygnia commences incident response activities through a multi-pronged approach to accelerate incident resolution. Sygnia enables a rapid, robust, and agile response by executing all workstreams in parallel and managing the incident from end-to-end, from executive crisis management and communications, containment, investigation, tactical negotiation, remediation and recovery, and post-threat monitoring.

Key Features of Sygnia Incident Response Retainer:

Pre-established response arrangements before an incident occurs.
Priority access to specialist incident response capability.
Guaranteed response arrangements aligned to the retainer structure.
Support across detection, investigation, containment, eradication, remediation and recovery.
Executive and technical crisis support during serious cyber incidents.
Ransomware and advanced threat response capability.
Post-breach monitoring to help identify repeated breach attempts or re-entry activity.
Flexibility to use retainer hours for proactive preparedness services.
Vendor-agnostic response support that can work with existing security tools.
Delivered in New Zealand through Nextro’s cybersecurity, network and operational technology expertise.